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Personal settings: profile, notifications, and account

Written by amaise Support

In personal settings, you can edit your profile, choose which notifications you want to receive, and manage your account.

Open personal settings

Click your avatar menu (your initials) in the top right and select Personal settings.

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Personal details

Here you see your name, profession, and role in the workspace. You can update your profession yourself. To change your role, please contact your workspace administrator.

Notification settings

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Control which email notifications you want to receive from amaise. The toggles are divided into two groups:

Case notifications:

  • Your case is ready — You’ll be notified when processing of your case is complete

  • New documents in your case — You’ll be notified when new documents are added to your case

  • Inactive cases — You’ll get reminders for cases that haven’t been worked on for a while (only with this feature enabled)

Collaboration status updates:

  • Message received — You’ll be notified when you get a new message in a collaboration request

  • Status change — You’ll be notified when the status of a collaboration request changes

  • Access request — You’ll be notified when someone requests access to a case

When a toggle is on (switched right), you’ll receive the corresponding email notification. Turn off the toggle to stop that notification.

Account

In the account section you can:

  • Reset password — A reset link will be sent to your email address

  • Reset MFA — Resets multi-factor authentication. You’ll need to set up MFA again at your next login.

These options are not available for single sign-on users.

Troubleshooting

If you run into problems, you have two options:

  • Repair app — Clears the app’s browser cache. You may need to log in again afterward.

  • Reset settings — Resets all your personal app settings to default (sorting, document view, notifications).

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